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This 9-module course teaches students the soft skills employers demand to help increase job retention, improve employee relations, and make their business stand out from the crowd. This valuable resource is appropriate for recent graduates, job seekers, employee onboarding, and recurring staff training.
Service Advising and Management
With our Service Advising and Management course resources, students gain the communication, customer service, and automotive knowledge they need to balance competing demands from customers, technicians, and shop management to become successful service advisors.
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